Consumer Data Industry Expert Witnesses
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Consumer data industry expert witness candidates typically have extensive experience and expertise in marketing and marketing research, consumer research, consumer confusion, consumer behavior, and/or consumer psychology. In high profile cases, or litigation involving a significant financial stake, a law firm may require a consumer data industry specialist with prior expert witness testimony experience.
Consumer data refers to information (i.e., personal, financial, behavioral, demographic) that is collected by marketing companies. The data is often gathered with the intention of increasing overall customer satisfaction. The Consumer Data Industry Association (CDIA) is the voice of the consumer reporting industry, representing agencies including credit bureaus, background check companies, and others.
Consumer data industry matters for which Cahn Litigation Services locates expert witnesses for include trademark infringement, deceptive advertising, and unfair competition. Work could be performed for the plaintiff or defendant. Litigation support by a consumer data expert could include survey research, expert report preparation, expert opinion, and/or expert testimony in the courtroom. In addition, clients may seek a consumer data industry expert for consulting pre-litigation work.
While many professionals have expertise in consumer survey matters, an expert witness carries the additional responsibility of providing testimony before the court in a manner whereby lay people can understand the litigation matter and survey evidence.
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Consumer Data Industry Expert Witness - Representative Bios
Please Note: All Cahn Litigation expert witness searches are customized to attorneys' precise specifications and preferences. Attorneys are encouraged to discuss search parameters with a Cahn search specialist.
The below expert witness bios represent a small fraction of those Consumer Data Industry experts known by Cahn Litigation Services. These bios are provided to give lawyers a sense of the Consumer Data Industry landscape.
Expert Witness #232031
This expert is Founder and CEO of a highly sought-after international consultancy and is one of the leading strategists in the mobile industry. This expert is considered a leading authority on mobile data technologies and consumer trends. This expert has served as an advisor to senior executive management of several Fortune 100 companies in the wireless space and is probably the only industry strategist who has advised each of the top global mobile data operators.
Before starting a consulting practice, this expert was founding Director of Emerging Solutions at an eCommerce company, and served as its Director of the wireless practice. In this role, this expert conducted wireless research and development, provided vision and strategic direction and established partnerships with leading industry players. Prior to that, this expert was a systems engineer and product manager, focusing on mobile communications, and worked on creating RF Fingerprinting solutions to prevent wireless fraud.
This expert is the author or co-author or editor of thirteen books on wireless technologies. This expert’s books have been adopted in several corporate training programs and university courses. This expert has written over 150+ articles and papers covering various topics on wireless. This expert has patents in wireless communications, is regularly invited to speak at conferences worldwide, and is an active member in industry bodies and committees.
This expert is one of the leading strategists on IP matters in the wireless industry. This expert has advised clients with some of the biggest patent portfolios in the world and worked with players across the wireless value chain. This expert has been retained as an expert witness and advisor for some of the most prominent legal matters in front of the International Trade Commission (ITC).
Start Consumer Data Industry Expert SearchExpert Witness #259336 & 259344
This team leads a full-service consumer, public opinion and business-to-business market research company, and services corporate and law firm clients. Their team of in-house analysts, telephone researchers and in-field researchers has conducted over 1,800+ qualitative and quantitative research projects across a wide range of categories throughout the United States, Canada, Mexico and the Caribbean. These include diverse subject matter for the following industries:
- Automotive OEM and Dealership Industry- Foodservice Products/Services- Grocery Retail Chains- Hospitality Providers- Mass Media Products/Services- Restaurants Chains- Retail Food Products/Services- Litigation/Judicial Services- Mass Media Products/Services- Mass Merchandiser Retail- Commercial Product/Services- Consumer Products/ServicesThey provide professionally trained In-Field Researchers located throughout the United States. Their services include: Telephone Surveys, On-Site/In Store Surveys, On-Line Surveys, Focus Groups/One-On-One Intercepts, monitoring/validation, Cell Phone Mix, Stratified Sampling, and Random Digit Data.
Start Consumer Data Industry Expert SearchExpert Witness #261495
This expert has worked as an independent Music Producer/Consultant servicing the TV, Radio, Digital Media and Advertising communities. This expert's business is focused on music production, song licensing and creating Brand Partnerships. Concurrently, this expert serves as Director of Strategic Marketing for a digital audio technology company founded by an iconic music producer. This expert's role is multi-dimensional across a variety of industries: Consumer & Entertainment, Medical, and Aviation.
Most of this expert's career has been spent producing music for major Brands in the world of advertising. This expert is probably best known for work serving as SVP/Executive Music Producer. This position afforded executive level marketing experience while creating relationships at the highest levels of the music industry. This expert helped set the standard for music licensing which drives today's market. This expert helped break down the barriers between the music and ad industries by giving many famous artists the opportunity to lend their talents to brand advertising.
Over time, artists and Brands became an effective, in-demand marketing "solution". This expert oversaw many such deals and managed the relationships. This expert's skills in both copyright and contract law were honed during these years. As is the nature of the business, this expert helped fend-off inevitable copyright infringement suits (all of which were successfully defended), and repaired issues as they arose with artist/brand partnerships. This expert worked hand in hand with an attorney as problems arose; and while this expert never provided expert testimony as an outside consultant (he was contractually prevented from doing so), this expert has given depositions, provided testimony, created defense strategies and researched data.
From a marketing perspective, music has always been a critical element to consumer engagement. As the stigma of advertising melted away mostly due to music piracy, artists and record labels lined up at this expert's doorstep looking to make a deal.
Brands became the new major source of revenue replacing record sales. Brands loved the cache associated with these artists and their music, providing "instant equity". Pop and Rock artists were the first wave. The second wave was bigger, more intense and out of the box - Hip Hop. Wholesome brands were foregoing "morals clauses" in their contracts to align themselves with the Gansta element. And this expert knows, as this expert did many of those deals. And they wouldn't have been done if the data did not support the value of the partnership.
Start Consumer Data Industry Expert SearchExpert Witness #258383
This expert holds a PhD in EE with a specialization in Wireless Devices. This expert has many years of experience in wireless and automotive. This expert has been a Standardization Director responsible for automotive, and prior to that held various managing, engineering and research positions.
While this expert has extensive experience writing and working with attorneys prosecuting patents, this expert has not had the pleasure of serving as a subject matter expert for litigation.
Start Consumer Data Industry Expert SearchExpert Witness #260194
This expert is a consultant with many years of experience in telecommunications, with expertise in network services and technology, regulatory interpretation, and industry practices. This expert has vast experience evaluating telecommunications networks and equipment in the context of relevant legal and regulatory requirements, including voice and data services used by cloud-based call centers, customer premises equipment such as predictive dialers, cloud-based technologies, and cellular networks. This expert has a deep understanding of Federal legislation and related FCC rules related to telecommunications, including the Telephone Consumer Protection Act (TCPA), and has provided numerous expert reports and related testimony describing complex network services and functions in the context of industry practices and federal and state regulations.
This expert has provided expert consulting and testifying services in over 50 cases, including appearances before over 25 state regulatory agencies, the FCC, state legislatures, state and federal courts, and arbitrations.
Summary of Selected Professional Experience
- Oversaw state and federal regulatory tariffing and compliance matters for a company owned and funded by a coalition of large cable companies. Ensured company compliance with the TCPA. Developed technical and product descriptions for services utilized by call centers for outbound dialing systems, including predictive dialers. Incorporated sales contracts and agreements into contract-specific tariff terms.
- Lead company representative before state regulators and government officials. Negotiated complex industry precedent interconnection agreements with incumbent local exchange carriers for states pursuant to the Telecommunications Act on 1996. Coordinated with federal regulatory on TCPA matters. Provided testimony on network elements related to call centers and outbound dialing systems pursuant to FCC costing guidelines.
- Responsible for national regulatory policy on evolving technologies and services, including IP-based services used in cloud-based call centers and outbound dialing systems and predictive dialers.
Summary of Selected Case Experience
- Reviewed conference calling network platform configuration in context of Federal regulations. Activities include damages calculations, development of proxy rates and revenues, analysis of call records and bills, and evaluation of industry practice and regulatory issues.
- Provided expert report validating a third-party verification and number portability processes and systems under Federal rules and relevant FCC orders.
- Provided damages calculations related to routing of long distance 8YY traffic. Provided evaluation of complex billing and call routing issues, as well as evaluation of industry practices and regulatory issues.
Start Consumer Data Industry Expert SearchExpert Witness #209984
This credit reporting expert has over 30 years of experience in the consumer credit industry, including roles with a major credit bureau and a prominent credit scoring organization associated with the FICO credit scoring system. This expert has served as an expert witness in hundreds of credit-related lawsuits and has been qualified as an expert in both Federal and state courts.
This expert holds multiple FCRA-related certifications from a consumer-data industry association and has handled hundreds of engagements in which the FCRA was central. Regarding medical collections, this expert has explained that medical collections, which are what normally appear on a credit report because medical providers are not normally the data furnishers, have largely been removed from credit reports as the CFPB made clear that it wanted them removed for a variety of reasons. Medical collections can be furnished if they meet certain criteria, including a minimum dollar amount and a mandatory waiting period before furnishing. The CFPB appeared ready to ban all such collections, although later regulatory priorities appeared less restrictive. The FCRA also imposes restrictions on the use of medical collections and medical debt by creditors.
FICO has devalued medical collections in recent scoring model generations, including FICO 9 and FICO 10, and FICO 9 dates back over 10 years, so this is not a new action. VantageScore, a credit score developed through a joint venture of the three major credit reporting agencies, has also devalued medical collections, and newer VantageScore models ignore medical collections. Score developers have indicated that these changes to their scoring systems are research-based and follow the data, placing them in a strong position to support the changes.
This expert is an experienced expert witness and litigation consultant.
Start Consumer Data Industry Expert SearchExpert Witness #210006
This economist and FCRA expert holds a Ph.D. in Political Science and an M.A. in International Affairs from a prestigious university and serves in a senior leadership and scholarly role at a nonprofit policy and economic research organization.
The vast majority of this expert's expert witness work, developed over 20 years, has involved FCRA-related cases. This expert has worked on matters for both plaintiffs and defendants, including government regulators, consumer reporting agencies, financial institutions, and credit card issuers. These cases most often involve alleged violations of the FCRA's "maximum possible accuracy" obligation, especially in the context of the reasonableness of policies and procedures, including checks and protocols for quality assurance and data integrity at ingestion, when data is loaded into a live file, and when data is transmitted to an end user.
This expert's organization has conducted substantial research on the accuracy of consumer credit files as maintained by consumer reporting repositories. A major study by the organization on this topic remains a leading study on data accuracy, alongside a federal FACT Act Section 319 report to Congress that was heavily influenced by that research and extensively cited by regulators. The organization has testified before Congress, advised federal regulators on credit bureau data quality, and had staff serve as expert witnesses in over 80 cases, the vast majority of which were favorably settled. The organization is viewed by regulators as a thought leader on matters relating to consumer credit reporting and scoring.
This expert is an economist, not an attorney, and has been involved in matters pertaining to credit bureau data accuracy for over 20 years. Lawmakers and regulators have long pressured the three nationwide consumer reporting agencies to improve data quality. This regulatory pressure contributed to the National Consumer Assistance Plan, or NCAP, and medical debt collections were part of broader settlement efforts to improve data quality. Medical debt collections have long been shown to be among the least accurate tradelines on credit files, making them an obvious candidate for attention.
Newer generic credit risk models heavily discount unpaid medical debts and collections because these tradelines are understood to be problematic and messy. Although this expert does not believe there is prior experience with a medical debt collection case specifically, this expert has considerable experience with credit file data quality and has worked with regulators, academics, industry participants, and consumers on research projects focused on this topic. This expert has a deep understanding of how credit reports affect individual decision making and has published a report on how including non-financial payment data in credit reports impacts payment behavior.
This expert is an experienced expert witness and litigation consultant.
Start Consumer Data Industry Expert SearchExpert Witness #270508
This network monitoring expert has over 40 years of experience with storage devices, embedded software systems for industry and consumer products, and related systems, including flash memory such as solid state disks, memory cards, and flash drives; optical storage such as CD, DVD, WORM, and magneto-optical storage; magnetic storage such as hard disks, floppy disks, and tape; RAID and disk arrays; jukeboxes; USB; SCSI; iSCSI; IDE/ATA/ATAPI/SATA; Fibre Channel; PCMCIA; game programming; home appliances; and telecommunications.
This expert has written and designed device drivers, software, and firmware for Windows, Linux, VxWorks, QNX, and other embedded real-time operating systems (RTOSs). Professional roles have included software developer, project lead, seminar presenter, and technical writer. Technical experience includes programming languages such as Java, Python, PHP, LabVIEW, C, C++, Delphi, C#, and assembly.
This expert has served as an expert witness and expert consultant in over 40 engagements involving patent, trade secret, copyright, class action, and contractual disputes, as well as patent portfolio reviews involving file systems, game programming, home appliance technology, telecommunications, and television control software. These engagements have drawn on over 30 years of experience in the software storage industry and over 40 years of experience as a computer engineer, and have involved technology in the consumer products, telecommunications, and storage industries.
This expert has written expert reports, been deposed, and provided courtroom testimony at trial. Engagements have involved source code analysis and comparisons, object code disassembly, benchmarking, computer media duplication, and forensic analysis on data storage devices and file systems using tools including EnCase, FTK, and DiskJocky.
This expert has worked on over 50 expert witness matters and has testified by deposition and at trial multiple times. Career experience has included work on networks internal and external to computer systems, including international communication networks. Prior projects have included building a system that periodically pinged computers on a network to detect computer hardware theft, and similar technology has been used to measure the availability of web systems.
This expert is an experienced expert witness and litigation consultant.
Start Consumer Data Industry Expert SearchExpert Witness #302801
This credit reporting and credit bureaus expert holds an MBA, is a certified FICO professional, and has held senior leadership roles in a credit relief consulting service, with over 30 years of experience in personal credit and finance.
This expert has over 15 years of experience working with the Fair Credit Reporting Act (FCRA) as it relates to credit reporting, furnisher obligations, credit scores, and consumer harm, including extensive work involving the reporting and collection of medical debt. This expert's background includes analyzing Metro 2 reporting practices, evaluating the impact of CRA and furnisher policies on collection outcomes, and assessing compliance with evolving CFPB guidance and rulemaking affecting medical debt reporting. This expert has reviewed and opined on how credit reporting functions as a collection incentive, the consequences of non-reporting on creditors' ability to collect, and whether such practices align with FCRA's accuracy, completeness, and permissible purpose requirements. This expert routinely reviews complaints, internal policies, data exchanges, and industry practices to evaluate alleged coordinated conduct, damages, and market impact, and has prior experience drafting expert reports in over 150 cases and providing deposition and trial testimony over 20 times in state and federal matters.
This expert is an experienced expert witness and litigation consultant.
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