Interactive Voice Response

An interactive voice response expert witness typically has extensive experience and expertise in electrical engineering, software engineering, telecommunications, voice recognition, and/or has specialized knowledge in voice response technology. On behalf of either a plaintiff or defendant, law firm clients call on Cahn Litigation Services to locate expert witnesses to support voice and speech technology matters, including interactive voice response litigation. An interactive voice response expert witness should have deep understanding not only of the technology, but also of the market – market share, market size, market growth and competitive landscape. An interactive voice response system expert witness needs substantive expertise as well as possess the ability to explain expert evidence to a juror and judge.

Among other applications, IVR systems are used for mobile purchases, banking payments, services, retail orders, utilities, travel information and weather conditions. Often, matters requiring voice command expert witness services involve intellectual property, such as patent infringement litigation or a trade secret dispute in a district or federal court, an Inter Partes Review (IPR) in the PTAB, or a patent case or proceeding in the International Trade Commission (ITC). Litigation support by an interactive voice response expert witness could include analysis, deposition testimony, an expert report, expert opinion, and expert witness testimony in court. In a high-profile case, or litigation involving a significant financial stake, a law firm may request an expert with prior expert testimony experience. Whether the case involves speech recognition, voice identification, voice commands, or a voice assistant, Cahn Litigation Services has the experience required to turn an expert witness search around quickly and provide the right balance of expertise and testimony to support each unique project.

Related Disciplines

Interactive Voice Response Expert Witness - Sample Bios

Please Note: All Cahn Litigation expert witness searches are customized to attorneys' precise specifications and preferences. Attorneys are encouraged to discuss search parameters with a Cahn search specialist.

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The below expert witness bios represent a small fraction of those Interactive Voice Response experts known by Cahn Litigation Services. These bios are provided to give attorneys a sense of the Interactive Voice Response landscape.


Expert Witness #121596

This expert is a nationally recognized expert in the field of telecommunications and information technology. This expert’s expertise encompasses a broad range of technical and managerial disciplines including voice communications, data networking, carrier services for public/private switched & dedicated networks, image processing, wireless and cable transmission systems, security systems including intruder detection, access control and video surveillance as well as operational and strategic planning. As co-founder and President of a highly sought-after consultancy, this expert is responsible for overseeing corporate operations and providing executive level direction on strategically significant projects. This expert has worked for various organizations in a consultative, design/engineering and managerial capacity. This expert has supported numerous clients with respect to technology consulting in the financial services, high technology, legal, corporate, health care and education sectors. This expert’s technical practice encompasses strategic planning and expert witness litigation support. This expert worked in the military aerospace industry developing strategic and tactical command and control systems for various agencies in the defense and intelligence communities. In addition to litigation experience, this expert and firm have performed an extensive patent portfolio review for a large company working with their in-house Intellectual Property group. In that project this expert evaluated 2 portfolios comprising over 120 patents. The team is highly knowledgeable about the Switched Ethernet and Optical networking marketplace.

AREAS OF EXPERTISE

  • Packet Radio
  • Packet Switching /Internet Protocol
  • Packet Speech / Voice over IP
  • Satellite communications
  • Telephone switching systems
  • Video Surveillance Systems & Video Digitization
  • Voice digitization/voice processing
  • Voice messaging
  • Wireless Communications Systems
  • Automated out dialing systems
  • Access control systems
  • Automatic Call Distribution (ACD) & Interactive Voice Response (IVR)
  • Cabling & Wire-based systems
  • Cellular telephony
  • Intrusion detection systems
  • LOS Microwave Systems
  • Mission - Critical Infrastructure Design for Data Centers
  • Mobility management

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