Retail Systems Expert Witnesses

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Retail Systems Expert Witness - Representative Bios

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The below expert witness bios represent a small fraction of those Retail Systems experts known by Cahn Litigation Services. These bios are provided to give lawyers a sense of the Retail Systems landscape.

• Expert Witness #248165

  This expert is a Managing Director and Shareholder of a highly successful CPA firm with practices in forensic accounting and business valuation services. This expert provides accounting, business and financial advice to attorneys and their clients related to commercial disputes, civil and criminal litigation, and forensic investigations. This expert was a Partner at a prominent advisory firm in its Fraud Investigation and Dispute Services practice. This author is a co-editor and chapter author of a book commonly referenced by certified public accountants and other financial professionals who provide litigation consulting services and who serve as expert witnesses on topics such as damages, lost profits, legal and accounting malpractice and a wide range of related issues.

  This expert serves as a consulting expert and expert witness in determining economic damages, such as lost profits in breach of contract disputes. This expert has provided opinions on the work of other experts in rebuttal settings and related to Daubert motions associated with requests to exclude testimony of other experts. This expert's industry experience includes various types of retail, manufacturing and distribution companies. This expert has served as an expert witness regarding damages and lost profits stemming from disputes between vendors and retailers. This expert's experience has involved market segments including auto parts, home goods, high-end women's and men's apparel, office supplies, home improvement goods and health and beauty products.

  Specific Automotive-related assignments include:

  -  Expert witness in a case alleging breach of contract filed by supplier of components against manufacturer. Analyzed claims of lost profits as a result of the contract termination.

  -  Expert witness in case alleging breach of contract filed by manufacturer of seating supplied to makers of buses. Claims included alleged lost profits.

  -  Serving as an expert in cases involving disputes between dealerships and manufactures. Issues have involved analyzing the specific performance of a dealership vs. benchmarks established as well as comparing results to other dealerships in the region and across the country. The cases have involved allegations of breach of dealership contracts or allegations of discrimination against dealerships by the manufactures.
  
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• Expert Witness #215717

  This online marketing expert is the author of dozens of books about working and doing business online, including well-known books on the internet, the World Wide Web, SEO, pay-per-click search engine marketing, and JavaScript. This expert has extensive experience with social media, from early bulletin board systems and online services through current social media platforms.

  This expert has experience with online marketplace sales, including managing a marketplace store, selling goods through a major e-commerce platform, and using fulfillment systems under which products are stored, sold, and shipped through platform-operated warehouses. This expert has also prepared consulting work addressing search-engine optimization for e-commerce web pages and has written and presented a video course on selling through a major online marketplace.

  This expert has worked as an expert witness in various cases involving online marketplaces, including merchant disputes, page hijacking, product liability issues, unauthorized product sales, copyright issues involving product pages, and the sale of knockoff products.

  This expert has provided consulting services in digital marketing for over 10 years to major companies in e-commerce, legal services, real estate, travel, retail, food retail, and hundreds of small- and medium-size companies. This expert also has extensive expert witness and litigation consulting experience.

  
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• Expert Witness #236119

  This logistics expert holds an MBA and is a seasoned executive with over 40 years of experience in logistics contracting, supply chain management, operations management, project management, and systems consulting. This expert has held senior leadership roles at major enterprise software, consulting, and technology organizations, including roles focused on supply chain practice leadership and regional management.

  This expert has consulted with global and domestic clients, venture capital firms, and private equity firms on operations systems and processes. This expert has considerable international experience and has worked for extended periods in Asia and Europe. The experience spans a broad range of industries, including high technology, software, chemicals, health care, consumer products, industrial products, food distribution, transportation, publishing, retail, and oil and gas. This expert has extensive knowledge and experience in manufacturing and outsourcing in Asia, Europe, and the U.S., and has authored a number of books on sourcing, manufacturing, field service, and reshoring.

  This expert serves on the board of a university supply chain management institute. This expert earned a BS in Business from a public university and an MBA from a well-regarded university.

  This expert has taught supply chain architecture at a prestigious university and has lectured at several well-regarded universities and management schools. This expert has also taught management and supply chain courses on-site at many technology companies and community colleges, and presents public workshops on sourcing and manufacturing in China, reshoring, and strategic negotiations for industrial buyers.

  This expert serves in board roles with a university supply chain institute and a medical device manufacturer. This expert is active in prominent supply chain and procurement professional associations, frequently speaks at conferences and seminars, and has participated in technology, international affairs, and management associations. This expert is also active as a coach, mentor, podcaster, and blogger in the supply chain management field.

  This expert is an experienced expert witness and litigation consultant with over 15 years of experience, including research, expert witness report writing, and testimony at depositions and trials.

  
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• Expert Witness #257447

  This credit card processing expert has held a senior consulting role specializing in treasury management, banking, and payments issues, with over 40 years of experience in treasury, risk management, and bank operations, including payment systems, card processing and merchant services, and commercial banking, across a wide variety of industries.

  This expert has over 10 years of experience as a commercial and retail banker, including work across payment operations such as domestic and international wire transfers, ACH, check processing, and card operations.

  This expert has assisted domestic and international banks with implementation of payment and card processing systems and controls, including merchant services, card acquisition, and corporate card operations.

  This expert managed implementation of a large national retail credit and debit card processing operation.

  This expert has provided consulting services involving major payment card networks and payment services organizations.

  This expert has taught treasury, risk management, and payment programs at well-regarded universities and a prominent payments institute.

  This expert has authored a treasury management publication that includes substantial discussion of commercial banking and payment operations.

  This expert has provided expert witness support to commercial banks in matters involving bank operations, card processing, and patent infringement.

  
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• Expert Witness #259330

  This consumer survey expert team has extensive experience leading full-service consumer, public opinion, and business-to-business market research. The team includes over 20 in-house analysts, telephone researchers, and in-field researchers and has conducted over 1,800 qualitative and quantitative research projects across a wide range of categories throughout North America and the Caribbean.

  Their work includes litigation and judicial services, commercial products and services, consumer products and services, foodservice products and services, hospitality providers, mass media products and services, retail food products and services, and mass merchandiser retail research.

  This legal research has been presented or used in cases heard in over 25 federal court systems. The consultancy maintains professionally trained in-field researchers throughout the United States. Over more than 35 years, the research team has developed into a large RDD research organization, with most of its business nationwide in scope.

  This experience includes national brand development, brand identification confusion involving advertising, public relations, and merchandising associations, questionnaire design and execution, random-sample analysis, verbatim-comment analysis, and clear presentation of research findings as courtroom testimony.

  The team also has substantial direct and indirect experience with genericness research, brand identity research, competitive analysis, and adapting research work to procedural requirements in TTAB proceedings.

  One member of the team holds B.Sc. degrees in Marketing and Mechanical Engineering from well-regarded institutions. This expert has experience in banking, marketing leadership, and over 10 years of international and domestic brand development with major companies. This expert later founded a full-service market research firm conducting public opinion research, consumer research, and business-to-business marketing research, and remains involved in planning, implementing, and analyzing quantitative research projects as well as moderating focus groups for private- and public-sector clients.

  Another member of the team holds a B.Sc. in Marketing from a well-regarded university. This expert has experience in banking, aviation, and over 15 years in international training coordination involving reservation call centers. This expert is involved in planning, implementing, and analyzing qualitative and quantitative research projects and works with clients across multiple business categories, including clients using the firm's legal research division.

  
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• Expert Witness #287756

  This economic damages expert has worked on hundreds of litigation consulting engagements and has testified as an expert in arbitration, state courts, and federal courts, while also providing mediation assistance in disputes requiring economic, financial, and statistical expertise, including class action litigation, labor and employment litigation, and healthcare disputes.

  This expert has substantial experience in wage and hour class actions, including combining and standardizing data from large employment-related databases, payroll data, timekeeping records, telephone records, e-mail records, point-of-sale systems, video recordings, and records from other electronically stored systems generated throughout an employee's work life. These systems typically create electronic timestamps that can be used for data analysis purposes.

  This expert has statistically analyzed combined databases and used the results to opine on potentially uncompensated time worked; applied advanced statistical methods such as data imputation, Monte Carlo simulation studies, time series and predictive modeling, and forecasting and backcasting to address missing data issues; designed and conducted surveys, time and motion studies, and observational studies; and statistically analyzed the results of such surveys and studies. This expert also has experience applying statistical sampling methodologies to extrapolate results from a random and representative sample to a universe of individuals, as well as applying economic theory, statistical models, and statistical tests to develop scenarios of economic loss to class members.

  This expert has been retained in approximately 250 wage and hour class actions across a broad range of industries, including retail, healthcare providers, hospitality and restaurants, freight services, entertainment, banking, insurance, state workers, warehousing, call centers, software, professional services, law enforcement, newspapers, ferry crews, social workers, IT support staff, help desk employees, shipping, and administration.

  
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• Expert Witness #296481

  This building envelope expert is a Senior Forensic Architect who has provided Expert Witness testimony in numerous depositions, arbitrations, and jury trials involving construction defects, professional standard of care, and premises liability.

  This expert performs loss-control review of construction documents and specifications for large-scale commercial and residential developments, focusing on roofing, drainage, building envelope, and waterproofing systems. This expert also performs Property Condition Assessments (PCAs) for high-rise, office, residential, retail, and industrial properties, specializing in detailed evaluations of exterior envelope and curtain wall systems.

  This expert is a Registered Architect in multiple states, a Haag Certified Roof Inspector, and a LEED Accredited Professional.

  
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• Expert Witness #297218

  This digital coupons creation, distribution, and redemption expert founded and leads a retail consultancy and brings more than 40 years of experience in branding, electronic retailing systems, marketing, and incentive targeting.

  This expert has been involved in the creation, distribution, and redemption of electronic coupons since the early development of the field, including helping harness the Internet for couponing, digital initiatives, and large-scale distribution of secure coupons online. This expert is the named inventor on over 5 patents related to secure online coupon distribution.

  This expert is highly knowledgeable in electronic coupon creation, distribution, and redemption, has spoken on the subject at industry conferences and seminars, and is familiar with the evolution of the industry.

  After leaving a major couponing and retail marketing company, this expert opened a consulting business and remained involved in couponing generally and digital couponing specifically. This expert has served as an expert witness in matters involving couponing, database marketing, business valuation, contract issues, and industry practices, including preparing expert reports, providing deposition testimony, advising counsel, and preparing for trial testimony.

  This expert understands the electronic couponing business and market and is comfortable analyzing and discussing it in detail.

  
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• Expert Witness #304235

  This algorithmic curation expert has an AdTech advisory and investigative practice that regularly involves analysis of systems that deliver targeted content and advertising to users based on audience segmentation, behavioral data, and demographic inputs. This work requires a technical understanding of how audience data is collected, classified, and applied to influence the content, products, and advertisements presented to individual users, including the operational logic that underlies most commercial personalization systems.

  This expert has advised on and analyzed promoted product placements and retail media network activations driven by personalization and audience-segment inputs, including work performed in senior privacy and AI product roles for a large national retailer. This expert has served as a designated testifying expert in an international matter in which a central subject of analysis was a core audience segmentation technology. Audience segmentation is a foundational component of personalized experience delivery: it is the mechanism by which platforms classify users into groups that then determine what content, results, or advertisements are surfaced to them. The analysis required a detailed understanding of how audience data is structured, processed, and activated to produce personalized downstream experiences.

  In a separate matter involving a search platform, this expert conducted technical analysis of the platform's search result functionality, including the behavior of tracking technologies embedded within the search interface. That analysis required examination of how the search system operated and what data was collected and transmitted in connection with search activity. This expert built a vector search platform incorporating a ranking algorithm for use in large-scale document and email analysis. While designed for forensic investigation rather than consumer-facing personalization, this work provided direct hands-on experience with ranked retrieval systems, the same class of technology that underlies personalized search.

  
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• Expert Witness #306244

  This food manufacturing expert is a manager specializing in trade group relations and co-packer services at a university-affiliated food and agricultural products center, with over 20 years of experience working with food and beverage manufacturers, emerging brands, co-packers, and commercialization programs involving product development, manufacturing scale-up, retail readiness, food safety systems, and contract manufacturing relationships. This expert's work regularly involves advising companies on operational expectations between brand owners and co-manufacturers, commercialization strategy, production planning, confidentiality considerations, and industry-standard manufacturing practices across both shelf-stable and refrigerated food and beverage categories.

  This expert has not yet served in a formal Expert Witness capacity, but has more than two decades of industry experience working directly with food and beverage manufacturers, co-packers, and food business operations.

  
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